How it works

Three experiences, one platform

AliShopai serves three main groups: customers, businesses, and representatives. This page explains how each one works on the platform today.

01

For customers

One account to manage your AliShopai shopping.

Go to my account
  • Create an account and manage your profile and addresses in one place.
  • Browsing products and categories becomes available as the catalog is prepared.
  • Some businesses may offer different commercial terms depending on the customer classification.
  • Some purchases may happen directly, or with the help of an AliShopai representative where that is supported.
02

For businesses

A structured path from application to your seller workspace.

Sell on AliShopai
  • Submit an application to join AliShopai as a seller.
  • Go through business identity and document verification.
  • Get access approval for the markets the platform operates in.
  • Set up the business’s commercial terms as part of the seller agreement.
  • Manage the business from a private seller workspace (Seller Center).
03

For representatives

A dedicated model to support customers and businesses.

More about representatives
  • Apply to join as a representative and get the account approved through the platform.
  • Work within specific customer sectors approved for the representative.
  • Invite customers and attribute them to their account through a private invite link.
  • Follow up with attributed customers and their orders from a private workspace.